Privacy Policy

Who We Are

Gutter Cleaning Buffalo is a locally owned gutter cleaning service for Buffalo, NY and nearby towns. This policy covers this website and the quote requests and messages you send through it. You can reach us through our contact page.

Information We Collect

We collect only what you choose to give us and what a website normally records when you visit it.

• Information you send us. When you use our quote form, we receive your name, email address, the street and town of the property, how many stories it has, the service you want, and anything you write in the message. Your phone number is optional.
• Technical information. Like most websites, our hosting and security tools may record your IP address, browser type, device type, the pages you visit and the date and time of your visit.
• Cookies. This site may use cookies and similar technology that help pages load quickly and keep the site secure. Your browser lets you block or delete cookies.

How We Use Your Information

• To reply to your quote request and give you a quote
• To schedule and carry out the work you approve
• To follow up about work we have done or quoted
• To keep the website secure and working properly
• To meet legal obligations

We do not sell your personal information. We do not use your quote request to send you unrelated marketing.

Who We Share It With

We share information only with the services that help us run this website and respond to you, such as our website host and email provider, and when the law requires it. This site also embeds a Google map on some pages, and loading it may send technical information such as your IP address to Google. Those services have their own privacy policies.

How Long We Keep It

We keep quote requests and related messages for as long as needed to respond to you, carry out any work and keep reasonable business records. You can ask us to delete your information, and we will do so unless we need to keep it for legal reasons.

Security

We take reasonable steps to protect the information you send us. No method of sending data over the internet is completely secure, so we cannot promise absolute security.

Your Choices

You can ask us what information we hold about you, ask us to correct or delete it, and ask us to stop contacting you. Use our contact page and tell us what you want. This website is meant for adults and does not knowingly collect information from children.

Changes to This Policy

We may update this policy. When we do, we change the date at the top of this page. Using the website after a change means you accept the updated policy.